1. What SemiDown is

SemiDown operates a directory of facilities and tools that help users find services. Some features allow authorized representatives to claim and manage facility listings.

2. Your account & responsibilities

You must be able to form a binding contract to use the Services. You're responsible for your account, credentials, and activity, and for keeping your information accurate and up to date.

3. Content you submit

You may submit content, including facility information and verification documents. You retain ownership of your content. You grant SemiDown a non-exclusive, worldwide, royalty-free license to host, store, display, and use your content as needed to operate, secure, and improve the Services, including verification and fraud prevention. You represent you have the necessary rights and that your submissions are accurate and lawful.

4. Facility claims

If you claim a facility, you must follow the Claim Verification Policy. You may submit any two proofs from the accepted list, and you may redact unrelated PII (e.g., account numbers and dollar amounts) provided the business name and facility address remain visible. We typically review within 2–3 business days; this is a target, not a guarantee. Outcomes include Approve, Needs More Information, or Deny.

5. Prohibited conduct

You agree not to:

• submit false, fraudulent, or misleading information;
• infringe or misuse others' rights;
• attempt to bypass security or abuse rate limits;
• scrape or mass-harvest data without written permission; or
• use the Services for unlawful purposes.

6. Moderation & enforcement

We may remove or edit content and may suspend or terminate access for violations or risk to users/businesses. We may remove listings or revoke verification if submissions prove inaccurate or cannot be re-verified.

7. Privacy & data handling

Personal information is handled per our Privacy Notice and the Claim Verification Policy. We apply data minimization, short-lived presigned URLs for uploads, access controls limited to Admin/Claims roles, malware scanning, and time-bound retention.

8. SMS Messaging Terms

SemiDown may offer optional text message communications for customer care, inquiry follow-up, account-related notices, facility claim updates, submitted edit updates, support communications, and other service-related messages.

By opting in to receive text messages from SemiDown, you agree to receive recurring SMS messages from SemiDown at the phone number you provide. Message frequency may vary depending on your interactions with us. Message and data rates may apply.

Text messages are optional. Consent to receive text messages is not required to use SemiDown services, submit a contact form, create an account, or purchase any product or service.

You may opt out of text messages at any time by replying STOP. After you send STOP, we may send one final message confirming that you have been unsubscribed. You may reply HELP for help or contact us at support@semidown.com.

Wireless carriers are not liable for delayed or undelivered messages. Delivery of text messages may be affected by your mobile carrier, device, network availability, or other factors outside SemiDown's control.

Text message information, including mobile numbers and SMS opt-in consent, is handled according to our Privacy Policy.

9. Disclaimers

The Services are provided "as is" and "as available." Directory data and third-party information may be incomplete or inaccurate. You use the Services at your own risk.

10. Limitation of liability

To the fullest extent permitted by law, SemiDown is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our aggregate liability arising out of or related to the Services will not exceed the greater of (a) amounts you paid to us in the 12 months prior to the claim or (b) USD $100.

11. Indemnity

You will indemnify and hold harmless SemiDown and its affiliates from claims arising out of (i) your content; (ii) your use of the Services; or (iii) your breach of these Terms.

12. Changes & termination

We may update these Terms and will use reasonable means to notify you of material changes. Continued use after the effective date constitutes acceptance. We may suspend or discontinue the Services at any time.

13. Governing law & venue

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Services are governed by the laws of the State of Wyoming and the federal laws of the United States applicable therein, without regard to conflict of law principles. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Wyoming.

Contact

For questions about these Terms, contact us at support@semidown.com